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RBS Contact Phone Number. Email and Head office.



RBS Contact Phone Number

RBS Contact Phone Number – Royal Bank of Scotland (RBS).

RBS Contact Phone Number. When it comes to managing your finances and securing your assets, having a reliable and customer-friendly bank is crucial. In the United Kingdom, one such bank that has earned a reputation for its extensive range of services and commitment to customer satisfaction is the Royal Bank of Scotland, often referred to simply as RBS. With over 700 branches across the country, RBS is one of the largest retail banks in the UK.

If you’re an RBS customer or are considering becoming one, it’s important to have all the information you need to make the most of your banking experience. This comprehensive guide will walk you through the various aspects of RBS, from its general account services and customer support to mortgage options and insurance policies. We’ll also provide you with the essential contact numbers and details you may need for any inquiries or assistance.

RBS at a Glance

Royal Bank of Scotland is a prominent UK bank, offering a wide array of financial services to personal and business customers. Established in 1727, RBS has a rich history and a strong presence in the UK banking sector. With a commitment to innovation and a focus on customer satisfaction, RBS has continued to evolve to meet the ever-changing needs of its clients.

General Account Enquiries for Personal Customers. RBS Contact Phone Number.

  • Contact Number: 0345 900 0400

Are you an RBS customer in England? If you have a personal account with RBS that was set up in a branch in England, the General Account Enquiries helpline is here to assist you. Whether you have questions about your account balance, need help with making money transfers, or require guidance on setting up direct debits, the dedicated customer service representatives at RBS are ready to assist you.

Additionally, if you encounter any issues with your online banking or mobile app, the customer care representative can provide step-by-step assistance over the phone to help you resolve the problem promptly.

If your card is lost or stolen, RBS will direct you to the specialist emergency helpline to freeze your account and arrange for a replacement to be sent to your address.

Phone Number Tip: The RBS General Account Enquiries helpline operates on a 03 number, meaning that standard non-geographic rates apply for all calls made from both landlines and mobile phones. However, you may be able to contact this department for free if your service provider includes inclusive free minutes in your plan. The helpline is open 24 hours a day, 7 days a week, ensuring you have access to assistance whenever you need it.

General Mortgage Queries

  • Contact Number: 0800 056 3220

Are you considering a mortgage or need assistance with your existing mortgage account with RBS? The General Mortgage Queries helpline is your dedicated resource for all things related to mortgages. Whether you want to calculate how much you can borrow, discuss projected interest rates, or explore fixed APR options, the knowledgeable RBS representatives are here to help.

RBS provides insights into your borrowing potential over a specified period, along with estimates of projected interest rates and fixed APRs. If you’re eligible for a mortgage, the team can assist in scheduling an appointment at your local branch for further guidance.

Phone Number Tip: The RBS Mortgage Queries helpline operates on a freephone 0800 number, meaning all calls to this department are completely free of charge, whether you’re calling from a landline or mobile phone. The helpline is available six days a week, with opening hours from 8 am to 8 pm, Monday to Friday, and from 9 am to 4 pm on Saturdays.

RBS Insurance Team. Contact Phone.

  • Contact Number: 0800 051 1450

RBS offers a range of insurance policies, including car and home protection. If you’re interested in securing your vehicle or property with RBS insurance, the RBS Insurance Team helpline is your go-to resource. You can inquire about insurance quotes based on factors such as your age and occupation. For car insurance, you’ll need to provide details about your vehicle’s make and model.

Contact Phone customer service. RBS representatives can also provide information on unique insurance policies, such as smart miles policies that calculate insurance costs based on driving style rather than just personal information. If you have questions about the claims process following a home break-in or a car accident, the RBS Insurance Team is available to assist you.

Phone Number Tip: The RBS Insurance Team helpline operates on a freephone 0800 number, making all calls to this department free of charge, whether you’re calling from a landline or mobile phone. The helpline’s hours of operation are from 8 am to 8 pm, Monday to Friday, and from 9 am to 5 pm on Saturdays.

All contact numbers from RBS. Customer Service.

  • Emergency Helpline. 0800 011 3312
  • Lost or Stolen Debit Cards (England/Wales). 0800 056 4386
  • Lost or Stolen Debit Cards (Scotland). 0370 600 0459
  • Lost or Stolen Credit Cards (Scotland). 0370 600 0459
  • Lost or Stolen Credit Cards (England/Wales). 0800 056 4386
  • Report Current Account Fraud. 0800 161 5150 (8am-10pm Mon-Fri, 8am-6pm Sat, 9am-5pm Sun)
  • Report Business Account Fraud. 0345 300 3986 (8am-10pm Mon-Fri, 8am-6pm Sat, 9am-5pm Sun)
  • Report Credit Card Account Fraud. 0800 161 5153
  • Report Business Credit Account Fraud. 0800 161 5164
  • General Account Enquiries (Personal, Scotland). 03457 24 24 24
  • General Account Enquiries (Personal, England). 0345 900 0400
  • General Account Enquiries (Personal, Wales). 0345 900 0300
  • Enquiries (Personal Credit Card). 0370 907 0010
  • Enquiries (Business Credit Card). 0370 154 1234 (8am-6pm Mon-Fri, 9am-1pm Sat)
  • Enquiries (BusinessOne). 0345 300 8460 (8am-6pm Mon-Fri, 9am-1pm Sat)
  • Customers with Private Banking Managers. 0333 202 3332
  • Customers without Private Banking Managers. 0345 7 24 24 24
  • Business Telephone Banking. 0345 600 2230
  • Insurance Team. 0800 051 1450 (8am-8pm Mon-Fri, 9am-5pm Sat)
  • General Mortgage Queries. 0800 056 3220 (8am-8pm Mon-Fri, 9am-4pm Sat)
  • Existing Mortgage Queries. 0800 056 0567 (8am-8pm Mon-Fri, 9am-4pm Sat)
  • Mortgage Outbound Customer Care Team. 0800 029 4291 (12pm-8pm Mon-Fri, 10am-5pm Sat)
  • Personal Loans. 0800 148 8331 (8am-8pm Mon-Fri, 9am-3pm Sat)
  • Existing Loans. 0345 030 3216 (8am-8pm Mon-Fri, 9am-5pm Sat)
  • Silver Accounts. 0345 607 5154 (8am-8pm Mon-Fri, 9am-5pm Sat)
  • Platinum Accounts. 0345 609 0456 (8am-8pm Mon-Fri, 9am-5pm Sat)
  • Black Accounts. 0345 266 8801 (8am-10pm Mon-Sun)
  • Bereavement Help. 0800 161 5903 (8am-6pm Mon-Fri, 9am-1pm Sat)
  • Money Worries & Financial Struggles. 0345 301 5432 (9am-5pm Mon-Fri, 9am-2pm Sat)

Conclusion About RBS

Contact Phone RBS . In summary, the Royal Bank of Scotland (RBS) is a reputable UK bank that offers a wide range of financial services, including general account services, mortgages, and insurance policies. Whether you need assistance with your personal account, want to explore mortgage options, or are interested in RBS insurance, the bank’s dedicated helplines are here to provide you with guidance and support.

Remember that RBS prioritizes customer satisfaction and offers flexible contact options to meet your needs. From general account enquiries to mortgage queries and insurance assistance, RBS is committed to helping you make informed financial decisions and ensuring your banking experience is as smooth as possible.

For specific inquiries or to access the helplines mentioned in this guide, please use the provided contact numbers. Whether you’re an existing RBS customer or considering banking with them in the future, RBS is here to assist you on your financial journey.

Jack Taylor is a seasoned article writer hailing from the vibrant city of London, United Kingdom. With a passion for words and a knack for storytelling, Jack has been crafting engaging and informative articles for a diverse range of clients and publications. Drawing inspiration from the rich history and culture of London, Jack's writing reflects a deep understanding of the city's ever-evolving landscape. His work seamlessly blends creativity with a commitment to delivering well-researched, high-quality content on a variety of topics, from travel and lifestyle to technology and business.

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